Last updated: November 2025

Mpact Partners (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, or SMS/text messaging programs.
By using our website, submitting your information, or opting in to receive SMS updates from us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:
Information You Provide

  • Name
  • Email address
  • Phone number
  • Company or organization information
  • Any details submitted through forms, surveys, conversations, or service-related communications

Automatically Collected Information

  • Browser details
  • IP address
  • Device type
  • Usage data collected through cookies or basic analytics

We collect only the information necessary to provide our services and communications.

2. SMS/Text Messaging Program (A2P Compliance)

If you choose to receive SMS messages from Mpact Partners, we may use your phone number to send:

  • Service updates
  • Appointment or session reminders
  • Information related to your engagement with Mpact Partners
  • General notifications or insights related to leadership, consulting, or organizational development

Message Frequency
Message frequency varies based on your interaction with our services.

Opt-In Consent
You opt in to SMS messages when you voluntarily submit your phone number through our website forms, service intake process, or by otherwise agreeing to receive text updates.

Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP – to cancel further messages
HELP – for assistance

You will receive one final confirmation message after opting out.

Carrier Disclaimer
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

3. How We Use Your Information

We may use collected information to:

  • Provide leadership development and consulting services
  • Communicate with you about your account or engagement
  • Send updates, reminders, and SMS notifications
  • Respond to questions or requests for support
  • Improve our services, content, and user experience
  • Meet legal, compliance, or operational requirements

We do not sell or rent your personal information or phone number.

4. Information Sharing

We may share information only when necessary, including with:

  • Service providers that support our operations (e.g., SMS gateways, scheduling systems, CRM tools)
  • Professional partners assisting in service delivery
  • Regulatory or legal authorities when required by law

All third parties we work with are obligated to maintain confidentiality and secure handling of information.

5. Data Security

We take reasonable steps to safeguard the information we collect.
While no system can guarantee complete security, we maintain measures designed to protect against unauthorized access, misuse, or disclosure.

6. Data Retention

We retain information only as long as necessary for:

  • Delivering services
  • Supporting our business operations
  • Meeting compliance or legal standards

You may contact us at any time if you wish to request deletion of your information.

7. Children’s Privacy

Our services are not intended for individuals under 18 years old.
We do not knowingly collect information from minors. If such data is identified, we will promptly remove it.

8. Your Privacy Choices

You may request at any time:

  • Access to the information we hold
  • Corrections to inaccurate details
  • Removal of your data
  • Withdrawal from SMS communications

Requests may be sent through our general contact channels listed on our website.

9. External Links

Our website may include links to third-party sites.
We are not responsible for the privacy practices or content of external websites.

10. Updates to This Policy

We may update this Privacy Policy periodically.
When changes are made, the “Last updated” date will be revised. Continued use of our website or services indicates acceptance of any updated terms.

11. Contact Information

For general questions about this Privacy Policy or to submit a request, you may contact Mpact Partners through the communication options provided on our website.