Last updated: November 2025
These Terms and Conditions govern your use of the Mpact Partners website, consulting services, leadership development programs, and our SMS or text messaging program. By accessing our website, engaging our services, or choosing to receive SMS messages from Mpact Partners, also referred to as we, us, or our, you agree to follow these Terms and Conditions.
Please read them carefully because they form an agreement between you and Mpact Partners.
1. Use of Our Website and Services
Mpact Partners is a professional consulting organization that provides leadership development, organizational strategy support, team training, coaching, and related business services. By engaging with our website and our programs, you agree to the following:
- You will provide accurate information when communicating with us or submitting forms
- You will use our content and services only for lawful and appropriate purposes
- You will not attempt to disrupt or damage the website, its content, or its security
- You understand that Mpact Partners may modify, update, or improve its website and services as part of our commitment to delivering quality consulting solutions
We strive to offer meaningful insights and carefully developed leadership methodologies. However, results may vary based on your organization’s commitment, participation, and internal execution.
2. SMS or Text Messaging Program
Our SMS program is used to enhance client communication and support the overall consulting relationship. By voluntarily providing your phone number and opting in to receive text messages, you agree to the following conditions.
Purpose of Messages
Mpact Partners may send SMS messages for purposes that support our business relationship, which may include:
- Appointment reminders for leadership development sessions or consulting calls
- Updates on ongoing projects or client engagements
- Notifications about assessments, surveys, or materials that support your development plan
- General insights or optional announcements related to leadership, team development, or organizational growth
- Occasional promotional messages about new services or programs that may benefit you
Message Frequency
Message frequency varies depending on your level of engagement and your service plan with Mpact Partners. During active consulting projects, you may receive more frequent updates or reminders to support the work we are doing together.
Opt Out Instructions
You may opt out of SMS messages at any time by replying with the word STOP.
To receive assistance, you may reply with the word HELP.
After you opt out, you may receive one message confirming that your request has been processed.
Fees and Charges
Message and data rates may apply.
Mobile carriers are not responsible for delayed or undelivered messages.
Eligibility
By opting in, you confirm that you are the owner or authorized user of the mobile number provided and that you are at least 18 years old.
3. Client Responsibilities
As a client of Mpact Partners, you agree to the following:
- You will participate in consulting and leadership development activities in good faith
- You will provide timely information or materials needed for project success
- You will respect the confidentiality of any tools, assessments, or proprietary frameworks provided by Mpact Partners
- You will not misuse our content or communications in a manner that disrupts or harms any person or organization
Our work is most effective when clients engage fully and follow through with agreed upon actions or recommended processes.
4. Intellectual Property
All content created or provided by Mpact Partners, including leadership frameworks, consulting materials, program designs, methodologies, text, graphics, and branding, belongs to Mpact Partners or is used with permission.
You may use our materials only for internal professional development within your organization unless you obtain written approval for any other use. You may not copy, distribute, reproduce, or republish any content without consent.
5. Disclaimer of Warranties
Mpact Partners offers all services and website content on an as is basis. We do not guarantee specific outcomes from consulting, leadership training, or organizational development work because results depend on numerous factors within each organization.
Although we aim to provide high quality guidance, insights, and practices, we cannot promise that every recommendation or strategy will produce identical results for every client.
6. Limitation of Liability
To the fullest extent permitted by law, Mpact Partners is not responsible for any indirect, incidental, or consequential damages that arise from your use of our website, services, or SMS program.
This includes any loss related to business operations, data, profits, service interruptions, or unauthorized access.
Your sole remedy for dissatisfaction with our services is to discontinue use of our website or SMS program.
7. Privacy and Data Handling
Your use of our website and SMS program is also governed by our Privacy Policy.
The Privacy Policy explains how we collect information, how it is used, and how you may request access, updates, or removal of your information.
By using our services, you agree to the practices described in the Privacy Policy.
8. Third Party Services
Mpact Partners may use trusted third party service providers to support consulting work and communication processes. These may include scheduling platforms, assessment tools, SMS delivery partners, client management systems, and web analytics services.
These providers are required to maintain confidentiality and apply reasonable security measures. Mpact Partners is not responsible for the actions or policies of external providers, but we take reasonable steps to work only with reputable partners.
9. Termination
Mpact Partners may suspend or end your access to our website, services, or SMS program at any time. Reasons may include misuse of our systems, violation of these Terms and Conditions, or requirements related to legal or compliance matters.
Clients may also choose to end their participation in our services according to the agreements governing their project or engagement.
10. Changes to These Terms
Mpact Partners may revise these Terms and Conditions at any time. When changes occur, the Last Updated date will be adjusted. Continuing to use our website or SMS program indicates acceptance of any revised Terms and Conditions.
11. Contact Information
If you have questions about these Terms and Conditions, our SMS program, or any of our consulting services, you may contact Mpact Partners through the communication options that are available on our website.
